Kubernetes Support

Overcome transitions, avoid costly mistakes, and reduce time to launch.

Get support from Supergiant, a Kubernetes Certified Service Provider, and accelerate operations with Kubernetes.

Development Support Subscription

Launch sooner, with fewer hangups. Empower your teams.

Getting started is often the hardest part. Supergiant development support provides architectural consulting from experts, integrations, readiness assessments, implementation, and training to ensure that your journey to containerization and microservices is reliable and complete.

Our support scales with you from development to production—from SMB to Enterprise, we are with you all the way.

Duration Support Channel Response Time Incidents Pricing
3-6 Months Email and Ticket 24 Hours Unlimited Based on Duration

Silver Support Subscription

Run in production with expert confidence, enterprise stability, and lean efficiency.

Once deployed, it is important to have ongoing support and monitoring to prevent any issues possible and respond intelligently when needed.

Our team of certified support administrators and engineers are available to assess problems and recommend solutions.

Availability Support Channel Response Time Incidents Pricing
Business Hours Email, Ticket, Phone 8-24 Hours
based on severity
Unlimited Per CPU/Per Hour
95th percentile billing

Gold Support Subscription

Unlimited coverage as a scalable plan. Get Around the clock coverage, every day of the week, with even more rapid response.

Mission critical deployments require an expert support team that is available 24/7 within time frames that fit your business.

Get SLA-backed support with guaranteed response times, and a pricing model that scales with your needs.

Availability Support Channel Response Time Incidents Pricing
24 x 7 x 365 Email, Ticket, Phone 1-8 Hours
based on severity
Unlimited Per CPU/Per Hour
95th percentile billing

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For now, if you haven't seen it already, read our case study, and learn how we saved 5 figures per month with Supergiant.

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